Privacy Policy

Effective as of 8.22.2023

At PenCraft.ai (“PenCraft,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-Powered Educational Assistant services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and payment information when you register for an account or purchase a subscription.

Usage Information

We collect information about how you access and use our services, including the pages you visit, the features you use, and the time you spend on our site.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience, analyze usage, and provide personalized content and advertisements.

2. How We Use Your Information

We use your information to:

Provide and improve our services.

Process transactions and manage your account.

Send newsletters, updates, and promotional materials.

Respond to your inquiries and provide customer support.

Monitor and analyze usage to improve user experience.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers to carry out functions on our behalf, such as payment processing and email delivery.

4. Your Choices and Rights

You have the right to access, update, correct, or delete your personal information. You can manage your preferences and opt-out of marketing communications through your account settings.

5. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission or storage is 100% secure.

6. Children’s Privacy

PenCraft.ai is not intended for children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [contact email or form link].